Water filtration customer reviews for New Water Innovations, a business whose focus is on technologies that will save and improve the quality of water. ABOUT US
Local, friendly and responsive business
We bought a great water treatment and filtering system from New Water Innovations. It replaced an older salt system that we didn’t like, and we now have whole house carbon filtered water (yum) and HydroFlow water treatment to prevent precipitation of minerals in pipes and appliances. They are a local, friendly, and responsive business that…
Very attuned to the needs of their customers
Audrey and Mike are very attuned to the needs of their customers and very knowledgeable about their products. Highly recommend. — Charlie Weiss
Top tier products!
Honest advice, great customer service, and top tier products! We couldn’t be more pleased. — Rick Keidan
I have referred many patients to New Water Innovations
I have a Functional Medicine office in Santa Fe. My most basic medical recommendation to patients is to eat locally grown organic food and drink clean water. I have used NWI services for my house and my office. I have referred many patients to Audrey Jenkins, the owner, who has helped them navigate different options…
My wife and I love our purified delicious water
In November 2022, I purchased a whole house water filtration system from New Water Innovations for my five-bedroom home. The delivery and installation went very smoothly. My wife and I love our purified delicious water for all uses, including drinking, cooking, showering, and ice making. We retired our manual counter-top water filter in the kitchen.…
NWI helped me make a wise choice for water purification
New Water Innovations helped me make a wise choice for water purification.Audrey spent a great deal of time going over my options, pushed the one that fit my situation and gave me a great list of plumbers who work with them.Wonderful experience and wonderful to have clean soft water house wide. Didn’t even realize that…
Their service is fast, efficient and courteous.
Audrey and her partner, Mike, are a great team to work with when addressing your water treatment needs. They have a comprehensive knowledge of the Santa Fe area’s various water conditions, thereby providing clients with the proper solutions for any particular treatment plan. And, as with all great local businesses, help is only a phone…
The Phyn leak detector saved us thousands of dollars
We have been very happy with New Water Innovations. The Phyn water use and leak detector we purchased from NWI saved us thousands of dollars by warning us of a pinhole leak in our hot water line that we were able to get repaired before it caused any significant damage. Not only do they carry…
The difference is amazing!
“We are so happy to have our new water system by New Water Innovations. The difference is amazing. Our dishes dry clear, my hair is not brittle regardless of conditioner, and the taste! We can ditch our Brita! The water from the spout no longer tastes or smells awful. I wish we had done this…
Top notch customer service!
“I purchased the S38 unit around 4 years ago and it worked amazingly well. I was at the point where I was going to have to replace the water heater in my home but after 3 months of running your unit, I was able to easily flush out the heater (something that was impossible to…
Our water quality was transformed overnight
“Audrey provides exceptional, friendly and knowledgeable service. Our water quality was transformed overnight, with all our plumbing and appliances protected from wear and tear.” — Randy Crutcher
A cheap and easy installation
“We now drink filtered water from the tap. A cheap and easy installation from New Water Innovations. The water is carbon filtered and comes out of the cold side of the faucet. We love it. The service was excellent — they came out the same day!!” — Coriel T., Pueblos de Rodeo Road from nextdoor.com
I truly could not be happier with HydroFlow and New Water Innovations
“New Water Innovations installed a HydroFlow unit on my water line. I truly could not be happier with the HydroFlow and my experience with Audrey and Mike at New Water Innovations. After years of spots on my glass shower doors, crusty shower heads and sink faucets, and calcium buildup in my water heaters, I can…
One of the best things I’ve done for us, our pipes, and our home!
“We had talked about getting a water filtration system, but hadn’t. Then I met Audrey Jenkins at New Water Innovations and we decided to go for it. We got the Big Blue, NWI-GAC 8000 and the HydroFlow S38. I asked, “When will the systems change the water so we can drink from the faucet,” and…
I am thrilled with my filtration system and with their follow up
“The home I purchased is in the Historic District, and every time The City would turn the water off and on in our area, very dirty water would come out of the faucets and into the toilets — sometimes for as long as a day. I needed a system that would remedy this problem and…
The unit I purchased has a filter designed to last 10 years!
“I live in the city where the water is treated with chemicals, and I wanted them removed from my water. Audrey was very knowledgable and patiently explained the options. I decided on a whole-house treatment system. I am thrilled with the results! Audrey showed me how the carbon filter works, and the amazing part was…
Professional approach and no hard sell
“I moved to Santa Fe a year and a half ago. I had lived here before and remembered the tap water was undrinkable so I would purchase bottled water. I decided to research my water solution options, and after a few phone calls to companies specializing in water treatment I was not finding what I…
I am still amazed by the performance of Hydroflow
“I am still amazed, Audrey, by the performance of the Hydroflow water treatment unit you recommended for our home. I was hopeful, but reluctant to believe that a divide so small and simple in appearance could produce the results you claimed it could. I am extremely pleased to report that all my faucets are running…
We have decided to never be without Hydroflow
“My husband and I live within the Santa Fe city limits. The water is very hard and loaded with minerals. It was a constant battle trying to remove the sale that regularly built up. We bought the Hydroflow unit and I stopped scrubbing. We love this product! We have decided to never be without Hydroflow.…
Everything we wanted, chemical & maintenance free
“As a long term user of the Environmental Water System, I highly recommend it. My wife and I were looking for a water treatment system for our home. We have four primary considerations: 1 – Great tasting, healthy water. 2 – The elimination of chlorine in our drinking and bathing water. 3 – Something to…
I don’t have to buy any more bottles of filtered water!
“I have had a whole home water system for almost 2 years and I am truly pleased with it. My water tastes good and has no chlorine. I find I use less soap to wash my hair, my dishes and my clothes to get really clean. Even the plants on my patios seem to thrive…